Training and Qualifications
I began working as a counsellor in the early 1980s when my initial training was with Relate - for whom I then worked on a voluntary basis, my main work, at the time, being as a teacher. After further training with Relate 1996-99, I successfully completed the Relate Certificate in Marital and Couple Counselling. During the same period, I worked towards a B.Phil. degree in individual counselling, which was awarded, in 1999, by the University of Birmingham. From 2000, I was a BACP Accredited Counsellor/Psychotherapist and then, from 2008, a Senior Accredited Counsellor/Psychotherapist, until, in 2014, I qualified as a Jungian Analytical Psychotherapist with the West Midlands Institute of Psychotherapy - of which I am now a Professional member. As such, I am registered with the British Psychoanalytic Council (BPC).
I have worked as a therapist in a wide range of contexts:
- Private practice for 10 years at Birmingham Counselling and Psychotherapy Centre
- occupational health: as a counsellor with various Employee Assistance Programmes
- student counselling services at Birmingham and Aston Universities
- GP surgery
- Relate Couple Counselling
- Woodbourne Priory Hospital
Since 2008 I have worked full time in private practice in my own consulting room in Kings Heath
I subscribe to the Codes of Ethics and Practice of the West Midlands Institute of Psychotherapy, and the British Psychoanalytic Council.
The legal basis for my ‘processing’ ‘data’, as a Jungian Analytical Psychotherapist
Under the General Data Protection Regulation (GDPR), as a Jungian Analytical Psychotherapist, registered (ref: ZA334131) with the Information Commissioner’s Office (ICO) in the general area of healthcare, I 'process' ‘data’, 'necessary for...the provision of health or social care or treatment' (article 9(2)(h) of the GDPR). I do this to enable me to fulfil my 'contract' (one of the six legal bases for data processing set out in article 6 of the GDPR) to provide psychotherapy for my patients/clients. This identifies the legal bases of my 'data processing'.
In this privacy statement I explain: how - in order to fulfil this contract - I ‘process’ relevant ‘data’; how I hold and protect it; my understanding of your rights, as patients/clients, in relationship to it; and what I will do in the event of a ‘data’ breach.
The nature of the ‘data’ I hold, how I hold it, with whom, in general, I share/may share it, and the purposes of my ‘processing’ this ‘data’
I make a brief record of our appointments, and any case management issues that arise. I do this in order to facilitate my ongoing work with you.
I also record some personal details: name, address, email, telephone number, and GP, should I need, outside of our appointments, to contact you or your GP, as part of our work.
All of your 'data' is held confidentially, as set out in the document, 'Terms of Engagement for Psychotherapy' (formerly 'Information and Procedures') that I give to patients and clients at the beginning of our work (for a copy of this document, see below this privacy statement).
The organisations with which I am registered (WMIP, BPC) require me to be able to discuss our work in supervision. This is for the purpose of further facilitating our ongoing work. Discussion in supervision takes place anonymously and is itself confidential.
These organisations also require that I have two psychotherapy colleagues, who will act as executors of my professional will, in the event of my death, or serious illness. These colleagues have a copy of your contact details (i.e. name, address, telephone, email). They keep this secure and confidential and will only access it in the event of my death or serious illness. This is so that they can then contact you to manage the situation for your therapeutic benefit. They also have instructions on how to access and shred my notes and records.
Further, to enable me to run my practice efficiently, and with probity, I keep a diary of my appointments and - for my accounts - copies of invoices and receipts. I also keep bank statements that record your payments to me. You should be aware that when you make a payment by bank transfer, the bank records your name on my statement. However, it is my understanding that both banks and accountants are required to operate within the law on data protection.
Finally, I may share relevant data with relevant others: if I am required to by law; or if you give your written permission; or - as part of my duty of care - if I hear of any danger to yourself, or harm to others.
Protection of this data
I take a number of steps to protect this data.
- All clinical notes are stored on paper. So are your contact details. This is to protect them from computer ‘hacking’. However, during the Covid-19 pandemic in order to work remotely by telephone, email and online I need to store your contact details on my smart phone, iPad and computer. These devices are password protected and only used by me, but please be aware that, obviously, as they are connected to the internet, they are vulnerable to ‘hacking’. Should I learn of this happening I will respond as I describe below ‘in the event of a data breach’.
- I write all my case notes without the use of your name. These notes are securely stored separately from my record of your personal details, which is also securely stored. This means that your identity cannot be linked to the notes regarding our therapeutic work.
- Any texts, emails or voice messages you send are deleted by me after being recorded on paper, if relevant. But, you should be aware that since they are not encrypted, they are vulnerable to interception. Also, you should be aware that a record may be kept by the provider of the email or phone service, who, as I understand it, is also required to operate within the law on data protection.
- Receipts are written using your first name only. Copies of my invoice to you contain only a reference. My bank statements are kept securely and confidentially, and separate from clinical notes. Appointments in my diary are made using your initials only.
- I keep the records of our appointments and your personal details for 6 years from the end of our work. I keep the records so that they remain available in the event of a complaint; and your personal details, so I can contact you in the event of a data breach. Then I shred them. I keep my accounts for 6 years as required by HMRC. Then I shred them. I shred my appointments diary at the end of each year.
In the event of a data breach
Should a data breach occur, I will let you, the ICO and the police know, as necessary. This will involve me taking advice about the best way to proceed in such an event.
Under GDPR, you have the right: to be informed about how your data is held and processed; to access your data through a subject access request; to rectify your data if it is inaccurate or incomplete; to request the deletion of your data; to object to its processing; to request its processing be restricted; and to request your data be transferred elsewhere. Please see the ICO website (www.ico.org.uk) home page, ‘Your Data Matters’ section, for more information on your rights. If you have any concerns about how I am holding and processing your data, please let me know, so that I can seek to address those concerns. You should contact the ICO, if you wish to make a complaint.
Terms of Engagement for Psychotherapy
The work in which we are involved is confidential and conducted in accordance with the codes of ethics and practice of my professional associations, the British Psychoanalytic Council (BPC) and the West Midlands Institute of Psychotherapy (WMIP). I will only break this confidentiality in the following exceptional circumstances: if I come to have good grounds for believing there is a high risk of serious harm to yourself or to others; if I am required by law to do so; or if you give your written consent. In accordance with these codes I also need to be able to discuss our work in supervision. This discussion is itself confidential. Finally, I need to lodge your contact details confidentially with two ‘professional executor’ BPC colleagues. These details will only be accessed by my colleagues in the event of my death, or incapacity, so that they can help you navigate the ensuing situation and assure you of the confidentiality of data relating to you.
Notes and records
To facilitate our ongoing work, I make brief notes of our appointments. These are made anonymously. They are securely stored separately from my record of your personal details, which is also securely stored. Under data protection law you have the right to make a ‘subject access request’ to see these notes and records, if you wish. For more information on my data protection policy, please consult my privacy statement, on my website, in the ‘About me’ section.
The arrangement for psychotherapy is with you as an individual. I will not normally see you together with anyone else.
Fees and Appointments
My fee per 50 minute session is £63. For the initial assessment period of our work, I invoice you at the time of our appointment. After this, I invoice you monthly in arrears on the day of the last meeting in the month, when I prefer payment by cheque, or bank transfer. I see people at least once a week, and also more than once a week, at the same time each week. I charge for all our appointments, even if you do not attend, whatever the reason, or the notice you give - except when I am not working. I do not normally rearrange appointments you do not attend. I give plenty of notice of my planned breaks. I review my fee annually, when I normally increase it by a small amount.
Therapy is a challenging process, which people can find unsettling and difficult as well as helpful. It is often when the work is at its most difficult that it can be particularly beneficial to keep attending. Although you are, of course, entitled to end whenever you wish, therapeutically, it would be most beneficial to you for us to plan our ending. I would usually suggest at least a month to work our ending through. Should I initiate an ending, this, too, will be planned - except, of course, in circumstances outside of my control - and the time taken to end will ideally be in proportion to the duration of our work.
Terms of Engagement For Clinical Supervision
1. To work in supervision with me you need to hold current membership of a professional organisation with a Code of Ethics, e.g. BACP, WMIP, UKCP, BPC etc.
2. We will review our supervisory relationship annually. It will be renewed, if appropriate, until such time as a change of supervisor is required, to fit with best practice and your professional needs.
3. The frequency of our meetings will be agreed between us to suit your professional needs, but will normally be not less than once per month for experienced counsellors and psychotherapists. Supervision of students, and of qualified therapists with high caseloads, will normally involve more frequent meetings.
4. I keep confidential records of our meetings in line with GDPR. (Please see my privacy statement, in the ‘About me’ section of my website).These records may include dates and lengths of sessions, notes on client work, correspondence and any other information relevant to our work. You have a right to make a ‘subject access request’ to see these notes if you wish.
5. My fee per 50 minute appointment is £63. I charge cancellations at less than 72 hours notice, or missed sessions, at my full fee. I review my fees annually from 1st March.
6. All supervision work adheres to the BACP, UKCP, BPC and WMIP codes of Ethics and Practice and is subject to supervision itself, as required.
7. In an emergency you may telephone, or contact me by email, between sessions.
8. As supervisor and supervisee, our role and responsibility is to create the reliable relationship and space in which you, as supervisee, can: assess and reflect creatively on your clinical work with clients and patients; identify and find personal support and further training/reading that will enable you to grow and develop as a practitioner; evaluate your clinical work within the context of the ethical framework within which you work.
9. All of this is, of course, in the interests of providing the best possible therapeutic experience for your clients/patients, and for the safety of those around them. If I come to have concerns that these objectives are not being achieved, I will work with you to understand and resolve the difficulty. However, if this proves ineffective, I will consult your professional organisation.
10. Either of us may end this arrangement at any time, but it would be beneficial therapeutically for notice of at least one month to be given and time taken to make a formal ending.